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U.S. Naval Hospital Guam
U.S. Naval Hospital Guam
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TRICARE
Attention TRICARE beneficiaries!
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.
You may still use the
MHS GENESIS Patient Portal
to refill your prescriptions.
You may report issues to the DHA Global Service Center by calling 800-600-9332.
My Military Health: Improving the Patient Experience
Great health care is more than just appointments and treatments. With My Military Health, you’ll enjoy a simpler health care experience – with more opportunities for virtual care. Powered by advanced digital tools, My Military Health helps you engage in your health when, where, and how you need to. Learn more about DHA's New Model of Care!
Visit our new Virtual Education Center!
The Defense Health Agency’s Virtual Education Center is an online educational platform with more than 50,000 resources covering 60 medical topics. The Virtual Education Center puts the power in your hands to research health topics before you talk to your provider.
https://guam.tricare.mil/Patient-Resources/Virtual-Education-Center
MHS GENESIS is Here!
On Jan. 13, 2024, the Department of Defense’s new electronic health record, MHS GENESIS, launched here at Naval Hospital Guam. MHS GENESIS has replaced TRICARE Online at this facility.
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TRICARE News and Updates
News
Check out the new TRICARE Dental Program premiums starting March 1
Are you enrolled in the TRICARE Dental Program? You should know that new premium rates will be in effect March 1, 2026, through Feb. 28, 2027. Take a look and find the premium rate you’ll be paying in the coming coverage year.
News
Pharmacy copayments waived for TRICARE Prime Remote enrollees in the US beginning Feb. 28, 2026
Are you an active duty family member enrolled in TRICARE Prime Remote? Do you live in the U.S.? Effective Feb. 28, 2026, you’ll no longer pay a copayment when filling covered prescriptions. This copayment wavier applies to both retail network pharmacies and TRICARE Pharmacy Home Delivery.
News
Retirement changes your TRICARE coverage: Learn what to do if you’re retiring in 2026
Are you getting ready to retire from active duty or the National Guard or Reserve? You should know there are some steps to take to ensure your TRICARE coverage continues as you make the transition to civilian life. This article explains what you need to do to keep your TRICARE benefit in retirement.
News
What are my 2026 TRICARE For Life costs?
Did you know that Medicare Part A and Part B costs change each year on Jan. 1? If you have TRICARE For Life or you’ll become eligible for Medicare this year, now is a good time to review these costs.
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DEERS
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