Health Services

Pharmacy


Mission

The mission of the Pharmacy Department includes the following:  
  • To provide pharmaceutical services for our beneficiaries through improved clinical, economic, and humanistic outcomes of drug therapy.  
  • To support the readiness of our fleet through our advanced leadership and professionalism.  

TRICARE Home Delivery 

The most convenient and cost-saving way to refill your prescriptions! Shipping is free for a 90-day supply of generic medication to any address in the U.S. or overseas duty stations. Home delivery also provides automatic prescription refills, so you don’t have to worry about last-minute phone calls or dashes to the pharmacy.  

Active duty service members incur no costs when using TRICARE Home Delivery. To switch to home delivery for your pharmacy refills, visit: www.tricare.mil/homedelivery or call 1-877-363-1303.  

Filling Your Prescriptions

New Prescriptions

All prescriptions must be submitted electronically by your provider. Some exceptions apply. Ask your pharmacy representative for more information. 

Refill Options  

Military Treatment Facility pharmacies are the least-expensive option for refills! MTF refills are FREE to you.  
  • You can have formulary prescriptions filled (up to a 90-day supply for most medications) at a MTF pharmacy free of charge.  
  • USNH Guam Formulary Document   
U.S. Naval Hospital Guam offers several convenient ways to refill your prescriptions:  
         By Phone - One call takes care of it! Just call 671-344-9620 to refill your prescription.  
         In Person - We have three locations where you may pick up a refilled prescription:  
  • U. S. Naval Hospital (USNH) Guam Pharmacy  
  • BMC Navy Base Guam Pharmacy  
  • Andersen Air Force Base Medical Clinic Pharmacy 

Q-Anywhere

Do you have a new or renewal prescription electronically submitted by a provider? Activate your prescriptions using your cellphone and the QR code below:

 
  • Just scan the QR code above or visit http://cxmlink.com/DHAMTF620 to skip the line and check in remotely.
  • You'll receive a text message when your prescription is ready for pickup.
  • When you arrive at the pharmacy you selected to pick up your prescription, just text "I am here" and listen for your number. 

Beneficiaries activating prescriptions after hours will receive a text during working hours the next business day. 

For more information about Q-Anywhere, click the picture below to see the flyer.

Image of a flyer for Q-Anywhere remote prescription activation.

Retail Pharmacies (Network) 

At non-network pharmacies, you will pay full price for your medication and have to file a claim for reimbursement. Reimbursements are subject to deductible or out-of-network cost-shares and TRICARE-required copayments. All deductibles must be met before any reimbursement can be made. Another reason to use Home Delivery or MTF pharmacies. You can review your prescription-drug alternatives by using the formulary search tool at www.express-scripts.com/TRICARE. Be sure to discuss your prescription options with your doctor to determine if one of these lower-cost medications can work for you.  

Contact Us

Pharmacy Refills
671-344-9265/9620
Don't forget to keep your family's information up to date in DEERS!