Getting Care

Appointments & Referrals

To make an appointment, call our Appointment Line at (671) 344-9222.

Access to care

If you need to get care at Naval Hospital Guam, the priorities for getting appointments are identified in Department of Defense policy and are listed below:

  • Active duty service members
  • Active duty family members enrolled in TRICARE Prime or TRICARE Young Adult – Prime Option
All others can get care if space is available after Naval Hospital Guam has met the health care needs of the three categories listed above within DOD access standards. This includes:
  • Active duty family members enrolled in TRICARE Select or TRICARE Young Adult – Select Option
  • Retired service members and their eligible family members
  • DOD civilians and contractors

All patients, including those listed for space-available care, can continue to fill prescriptions at our pharmacy.

How do I find a civilian provider on Guam?

The overseas contractor, International SOS, has established a network of qualified providers in all overseas areas for TRICARE beneficiaries. To find an overseas provider, search the Overseas Provider Directory. If you're not a TRICARE beneficiary, please contact your medical insurance provider for assistance.

Are you a DOD Civilian or Contractor?

If you’re a DOD civilian employee or contractor stationed on Guam, you should contact your medical insurance provider for help in finding health care options.

Emergency:

Dial 911

After Hours:

Call the Nurse Advice Line at (800) 874-2273 or chat at www.MHSNurseAdviceLine.com.

TRICARE Online (TOL) Secure Messaging

https://www.tricareonline.com/tol2/prelogin/desktopIndex.xhtml

Clinics Serviced by Central Appointments:

  • Internal Medicine
  • Family Medicine
  • Branch Health Clinic Apra Harbor
  • Cancellations for these clinics may be canceled through Central Appointments.

Specialty Care available through a referral by your Primary Care Manager:

  • Audiology
  • Dermatology
  • Ears, Nose, Throat (ENT)
  • General Surgery
  • Nutrition Classes
  • OB GYN
  • Ophthalmology
  • Optometry
  • Orthopedics
  • Urology
  • Podiatry
  • Mental Health
  • Physical Therapy 
  • Occupational Therapy
  • Diabetes Classes may be scheduled without a consult.

 

Contact Us

Phone

Appointment Line 671-344-9222

Hours

Monday - Friday
7:30 a.m. - 4 p.m. 
Don't forget to keep your family's information up-to-date in DEERS.