U.S. NAVAL HOSPITAL GUAM  –   The Joint Commission is conducting a triennial survey at U.S. Naval Hospital Guam and Branch Health Clinics Apra Harbor from December 4 to December 7.

The Joint Commission enterprise overseas the safety and quality of services provided at organizations across the continuum of care.  This survey will evaluate the hospital's compliance with nationally established Joint Commission standards.  The accreditation process will identify strengths and weaknesses in the hospital's performance and services.  This process allows U.S. Naval Hospital Guam to gain knowledge and expertise to improve the quality and delivery of care.

If you would like to provide information about accredited organizations to the Joint Commission, you may contact their office directly at 1-800-994-6610.  If you would like to file a complaint or report a patient safety concern to the Joint Commission, please click here or visit the Joint Commission website at www.jointcommission.org/. 

Anyone believing that he or she has pertinent and valid information about such matters may request a public information interview with The Joint Commission's field representatives at the time of a survey. Information presented at the interview will be carefully evaluated for relevance to the accreditation process.

Requests for a public information interview must be made in writing and sent to The Joint Commission. The request must also indicate the nature of the information to be provided at the interview.  Such requests should be addressed to:

Division of Accreditation Operations
Office of Quality Monitoring
The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181
Fax: 1.630.792.5636

Email: complaint@jointcommission.org

This notice is posted in accordance with The Joint Commission's requirements and may not be removed before the survey is completed.