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HIV Prevention

*Everyday a service member is diagnosed with HIV."  Learn HIV prevention techniques to lower your risk
of infection at:

Learn more about taking HIV pre-exposure prophylaxis (PrEP) at:

U.S. Naval Hospital Guam Pharmacy Update

We still do not have a timeline for when normal operations will resume, and we will provide updates as soon as we have them.  We appreciate your patience and understanding as our team continues to manually fill prescriptions as safely and efficiently as possible.  If you have questions or concerns about your prescriptions, please contact your provider.


A reported cyberattack on the nation’s largest commercial prescription processor, Change Healthcare, has affected military clinics and hospitals worldwide. On February 21, Change Healthcare disconnected their systems to protect patient information. This is impacting all military pharmacies worldwide and some retail pharmacies nationally.

Military clinics and hospitals will provide outpatient prescriptions through a manual procedure until this issue is resolved. Military pharmacies will give priority to urgent prescriptions followed by routine prescriptions. Each military hospital and clinic will continue to offer pharmacy operations based on their local manning and resources. Please be patient while pharmacies take longer than usual to safely fill prescription needs.
It is unknown at this time when the issue will be resolved. (

Same day prescriptions are unavailable at this time.  Until further notice, routine prescriptions will be available for next day pick-up.  
Please note that the outage is also affecting the call-in refill system. Please drop-off refills at the hospital for next day pick-up.
URGENT prescriptions will continue to be filled, but expect long wait times.


Contact Us

Central Appointment Line:


Pharmacy Refill Line:



Bldg. 50, 1st floor
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